Scribe and Prejudice - Exploring the use of AI Transcription tools in social care
The Ada Lovelace Institute was established by the Nuffield Foundation in early 2018, in collaboration with The Alan Turing Institute, the Royal Society, the British Academy, the Royal Statistical Society, the Wellcome Trust, Luminate, techUK and the Nuffield Council on Bioethics.
This report, which has many resonances with probation, identifies key insights and recommendations including:
"Insight 4: Social workers assume full responsibility for AI transcription tools, but perceptions of the tool’s reliability, accuracy and ‘human in the loop’ vary significantly. The use of AI transcription tools to generate documents creates new mechanisms for people’s experiences to be misrepresented in official records. Some social workers observed instances where AI-generated misrepresentations could directly lead to harm. Other social workers were less aware of possible AI risks. This creates inconsistencies in the oversight and evaluation of AI-generated documents."
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